Shipping policy

Shipping Policy
Processing Time
All orders are processed within 1-3 business days.
We do not ship on weekends or holidays.
In case of high order volume, shipments may be delayed a few days.
Estimated Shipping Times
Country Shipping Method Estimated Time
US Standard 7-14 business days
US Express 4-7 business days
Canada Standard 10-20 business days
Note: These times are approximate and may be affected by external factors such as weather conditions, logistical delays, or customs inspections.

Shipping Rates
Standard Shipping: Free on orders over $59.99
Express Shipping (US only): Rate calculated at checkout based on location.
Canada: Additional fee may apply based on destination and package weight.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number.
You can track your order on our tracking page or on the carrier's website.
Incorrect Shipping Address
It is the customer's responsibility to provide the correct shipping address.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Orders
If your order does not arrive within the estimated time frame, please contact us at [email@shop.com].
If you receive a damaged product, please send us a photo within the first 7 days of delivery to evaluate a replacement or refund.
Taxes and Customs (Canada)
Customers in Canada are responsible for any customs fees, taxes or additional charges applicable to their order.
If you have any questions, please contact us at shipping@ecormeseller.com